Shipping policy
Last Updated: [Date, e.g., May 17, 2026]
Thank you for shopping with [Your Store Name]. All orders are processed within [e.g., 2 to 3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. We currently offer the following domestic shipping options:
International Shipping
We currently [offer international shipping to / do not ship outside] [Country]. [1]
- Note: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Store Name] is not responsible for these charges if they are applied; they are your responsibility as the customer.
Local Delivery
[Optional: Remove if not applicable]
Free local delivery is available for orders over \(\$[\)XX] within [Number] miles of our [City/Location]. For orders under this amount, a \(\$[\)X.XX] local delivery fee applies. Deliveries are made on [Day of the week] between [Time] and [Time]. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. [1]
Free local delivery is available for orders over \(\$[\)XX] within [Number] miles of our [City/Location]. For orders under this amount, a \(\$[\)X.XX] local delivery fee applies. Deliveries are made on [Day of the week] between [Time] and [Time]. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. [1]
How Do I Check the Status of My Order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within [Number] days of receiving your shipping confirmation email, please contact us at [Your Contact Email] with your name and order number, and we will look into it for you.
Shipping to P.O. Boxes
[Optional: Remove if not applicable]
Some carriers have limitations to shipping to P.O. Boxes. If you require delivery to a P.O. Box, please [contact us / select a specific carrier at checkout]. [1]
Some carriers have limitations to shipping to P.O. Boxes. If you require delivery to a P.O. Box, please [contact us / select a specific carrier at checkout]. [1]
Refunds, Returns, and Exchanges
We accept returns up to [Number] days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the return shipping costs.
In the event that your order arrives damaged in any way, please email us as soon as possible at [Your Contact Email] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Please read our full Refund Policy for more information.
In the event that your order arrives damaged in any way, please email us as soon as possible at [Your Contact Email] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Please read our full Refund Policy for more information.
If you have any further questions, please don't hesitate to contact us at [Your Contact Email].