7-Day Satisfaction Guarantee
Our 7-Day Satisfaction Promise
If you are not satisfied with any Parwaaz product within 7 days of delivery, we will replace it or refund you completely — no questions, no forms, no waiting.
Why We Can Make This Promise
We can offer this guarantee because our products are tested. Every batch goes through third-party laboratory verification before it reaches you. When a product is genuinely what it claims to be, most customers are satisfied — and the small percentage who are not deserve a friction-free resolution.
How to Claim
Contact us at support@parwaaz.in or via WhatsApp within 7 days of receiving your order. Describe what you received and why you are not satisfied. We will arrange the replacement or refund within 48 hours. You do not need to return the product unless specifically requested.
What Is Covered
- Product not meeting quality expectations
- Damaged in transit
- Incorrect item received
- Product not as described
What Is Not Covered
- Change of mind after more than 7 days
- Products purchased from unauthorised resellers
- Damage caused after delivery due to improper storage
Our goal is simple: if you ordered from us, you should be confident that you will receive exactly what was described, and that if anything goes wrong, it will be made right without difficulty.